Q: How much does Agent Reminder cost?
A: It's absolutely free!

Q: Will you put me on a mailing list?
A: No. We do not sell ANY of the names or information we collect. We may occasionally send you information about improvements in our service. We may also occasionally send you information about one of our partners who may be beneficial to your business, but you can choose not to receive this information about third parties.

Q: Is the information about my contracts, contacts, and listings secure?
A: Yes, we keep all your information completely confidential. You and only You may view this information.

Q: What browser does Agent Reminder support?
A: We support Internet Explorer & Mozilla.

Q: What operating systems does Agent Reminder support?
A: Any operating system that will run Internet Exporer or a Mozilla browser.

Q: Do I have to be an Agent or Realtor to use this service?
A: No, anyone may sign up for this service.

Q: What if I forget my login?
A: Go to the home page and under the 'help' tab click on the 'forgot your user name' or 'forgot your password'

Q: What if I cancel my account within the 30-days and want to sign back up will I lose my information?
A: No, Your information will be saved for 90 days following your cancellation.

Q: When I send out a ‘request for feedback’ and the buyer’s agent sends the feedback form back to me, does it also go to my seller?
A: No, the feedback obtained from the buyer’s agent is for your review. You have the option to forward to your seller’s email, or just call your seller to give them the results of the showing.

Q: When I send out a ‘request for feedback’ email on one of my listings, when does the email get sent?
A: The system will send out the ‘request for feedback’ the day following the showing, and again in two more days if not responded to. For example if your listing was shown on January 5, and you requested feedback on January 5, the email would be sent on January 6, and if not responded to, then the system will send another request on January 8. If still no response you can login and request feedback again. If the showing was on January 5, and you send out the request for feedback on January 6 then the system will automatically send out the email when you click send.

Q: If I change a deadline do all of my contacts know about it?
A: Yes, every time there is a date change everyone in the notification list will receive an email of the date change.

Q: What happens when I settle a contract?
A: Every one in the notification list on that file will receive an email thanking them for doing business with you.

Q: What should I do if I am trying to learn how to use the program?
A: The easiest way to learn the program is to make a dummy file and use your email and contact information to see the types of emails you will receive. Also send a ‘request for feedback’ to yourself. You can settle the contract to see the email your customers will receive as well.

Q: How do I update my account?
A: Login and go to the ‘my info’ tab and click on ‘edit account information’. This is where you will find all of your personal information, credit card information, and to change your signature.

Q: How do I cancel my account?
A: Login and go to the ‘my info’ tab and click on ‘cancel subscription’.